Platform login Contact us

Access controller SMK-AC-PRO

Data sheet
0.7 MB – PDF
View
Installation guide
2.5 MB – PDF
View

Product Overview

What is the SMK-AC-PRO Access Controller?

  • A versatile device that connects electric locks or motors to the Smart MasterKey cloud-based access control system.​

  • Enables secure access via mobile app, RFID cards, PIN codes, or web links.​

  • Suitable for various applications, including gates, garage doors, and electric locks.

Installation & Compatibility

How do I install the SMK-AC-PRO?

  • Use the Smart MasterKey mobile app (available for iOS and Android) for initial setup.​

  • Connect the controller to your electric lock or motor.​

  • Ensure a stable internet connection for cloud synchronization.

What types of locks are compatible?

  • Supports solenoid and motorized locks.​

  • Compatible with garage doors and gate systems.

Access Methods

What access methods are supported?

  • Mobile access via the Smart MasterKey app.​

  • RFID cards or tags (supports Wiegand formats: 26, 32, 34, and 37-bit).​

  • PIN codes (4-bit and 6-bit).​

  • Web links for remote access.

How can I simplify mobile access?

Assign a Smart MasterKey NFC sticker to enable tap-and-go access.

Security Features

How is data secured?

Utilizes AES128 encryption for secure communication.

Can I schedule access times?

Yes, you can set scheduled unlock periods and define times for the lock to remain open.

Connectivity & Operation

What connectivity options are available?

  • Supports Bluetooth® Low Energy, WiFi, and LAN for online operation.​

  • Can operate offline, ensuring functionality even without internet access.​

Is firmware upgradable?

Yes, the SMK-AC-PRO supports over-the-air firmware updates.​

Troubleshooting

What should I do if the controller is not responding?

  • Check if the controller is properly powered and connected to the network.

  • Ensure the WiFi or LAN connection is stable.

  • If the controller is offline, try rebooting the device by disconnecting and reconnecting the power.

  • Use the Smart MasterKey app to check the status and reconnect if needed.

What if the access control is not accepting RFID cards or PIN codes?

  • Check if the card or PIN format is correctly configured in the app or system settings.

  • Ensure the RFID card or PIN is valid and properly entered.

  • Verify that the device’s access control settings are configured correctly.

Why is the mobile app not working or syncing with the controller?

  • Ensure that your mobile device is connected to the internet (WiFi or mobile data).

  • Make sure the Smart MasterKey app is updated to the latest version.

  • Check if Bluetooth® or WiFi is enabled on your mobile device for smooth synchronization.

What do I do if the controller isn’t responding to mobile access?

  • Ensure Bluetooth® is enabled on your phone if you’re using mobile access via Bluetooth®.

  • Check if the controller is in offline mode. If so, ensure it has internet access to sync.

  • Restart the mobile app and reconnect it to the controller.